Job Title: Trainee IT Technician
Department: IT Services
Reports to: IT Support Manager
Location: Lingfield, Surrey
Hours of Work: 37 hours per week (Full-time)
Salary: £25,500
AYR/TTO: All year round, permanent
Closing Date: 20th November 2025
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
About the Role
Are you confident with technology, personable and eager to start your career in IT? We are looking for a Trainee IT technician to join our small supportive and friendly IT team. The team are based at our Lingfield Campus and support the IT needs for over 700 staff and students.
Key Responsibilities will include:
- Providing first line support via email and phone
- Using the Service Desk support system to log\update jobs
- Provision new accounts\computers
- Ensuring kit is kept up to date
- Recognising and flagging cyber security incidents
What we need from you
You need to be confident around technology with a good educational background and a desire to learn. You will need to demonstrate good keyboard\mouse skills and understand basic components of a computer.
Key skills include excellent written and verbal communication skills, confident dealing with people in person, on the phone and email and be friendly and approachable. Problem solving experience is desirable. We are a small team so being a good team player is a must.
Personal qualities we value include attention to detail, being adaptable as no day is the same and reliability.
Your Benefits
Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- On-site accommodation available
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on campus
- Access to a working farm and horticultural area
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car.
About us
Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.
We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.
Informed by young people and drawing on our strong legacy of expertise in education, health
and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:
- Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
- Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
- Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.
For further details of these and other vacancies, please visit our website: youngepilepsy.org.uk/jobs
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales)
INDJane
Lingfield, Surrey, United Kingdom
RH7 6PW